FAQS
Before To Order
1.What is the minumum order quantity?
All custom luxury paper bags MOQ is 1000 units/size/design
2.How do I choose the right paper bag size for my product?
Start by measuring your product’s length, width, and height, and consider whether it will be packed alone or with other items. Ideally, the paper bag should be slightly larger than your product to allow for easy placement and removal without excess space.
3.Horizontal vs. Vertical paper bag, how do you choose the right paper bag size?
The choice between a horizontal and vertical paper bag depends on your product’s shape and presentation needs:
Horizontal paper bags (wider than tall) are best for flatter or wider items like books, folded apparel, bakery boxes, or takeaway containers.
Vertical paper bags (taller than wide) are ideal for bottles, rolled garments, beauty kits, or luxury items that look better standing upright.
4.Logo File
1.Acceptable File Formats
Vector art is highly recommended for all artwork
Adobe Illustrator (*.ai) – CS6 preferred
Portable Document Format (*.pdf)
Customised Packaging
Do you offer the artwork?
Once you have created your logo or branding, we can help you apply this to our packaging.Please end your logo file to us email:info@fleetpak.com.We will send the artwork to confirm with you in 24 hours.
Do you offer the sample?
Yes,we offer sample.
Can I customise my order to my specific order?
Of course! We offer customization options for your products, allowing you to tailor your orders to your specific needs. These options may include customization of size, shape, material, color, printing and packaging.
Can I customize the size and shape of my packaging?
Absolutely, you can customize the size, shape, color and material of your packaging to meet your specific needs. Besides we have specialists and designers that offer custom packaging services for you.
Ordering
How soon will my products be delivered?
You don’t need to come in, but you are always welcome to if you want to discuss your specific needs, feel and see our range or if you just prefer to do things fact-to-face.Please fill in our quote form or send emails to us:info@fleetpak.com
I prefer to order with a person, can I call you or come into the showroom?
Yes, please contact us either by calling or emailing to arrange a time. We’re always here to help you work out the best product and quantity to suit your needs.
Delivery
How soon will my products be delivered?
The air shipping time is 5-7 days.
The sea shipping time is 25-40 days.
Sustainable
What is your sustainable range made from?
All our sustainable packaging is made from responsibly sourced raw materials. All adhesives are water soluble and environmentally friendly.
All luxury paper bags are 100% paper pulp,recylable.
Look for our new paper rope handles being rolled out throughout our kraft sustainable range.